Frequently Asked Questions

You’ll automatically receive emails regarding your order. If you don’t see these in your inbox or spam folder, just contact us for help! We’ll be happy to get you information about your order. 

You can also log in to find information about your order within your client account.

Shipping is free on all orders of $50 or more. For orders under this amount, we charge a flat shipping cost of $4.99.

Yes, all international packages are subject to fees and duties by your government.

All customs, taxes, import duties, or any additional charges by your local government are the responsibility of the recipient. There is a chance that you will not get charged duties/customs fees, however, we cannot be responsible for these fees in any way in case you do get charged. The funds go exclusively to your own government. Please contact your customs office or local post office for more information.

You can find all the information you need about our refund and return policies here! Of course, we’re happy to accept returns and issue refunds provided that reasonable conditions are met. 

For curious and creative children from 0 to 9 years old!

You will enjoy discovering 4 surprises in each monthly French box:

• A French book adapted to your child’s age (for 3 and up)

• Creative activities in French

• Games or educational toys used by French kids in France

• A beautiful and functional decor item from France

We worked hard to select unique items for your child to enjoy! We choose the items for each box based on the individual child’s age, learning level, and interests. 

You can have the box shipped to any address you’d like. Just provide the relevant information for the child you’d like to gift the box to. 

Boxes are shipped on the 15th of each month. If you subscribe after the 15th, you will receive your first box the following month.

Shipping same-day on orders before 3 pm EST

Ground shipping method: 2-5 days

We have a selection of more than 1,200  books in French language. We carry T’choupi, Timoté, Mortelle Adèle and more. You can find the best French publishers at My Bulle Toys : Nathan, L’école des loisirs, Hachette, Hatier, Bayard, Milan and more.

We offer a product line and experience not available anywhere else in the U.S. at our physical location, and now, you can bring that experience to your school. We ship the books, POS solution, and displays to the participating schools. Learn more and get started by contacting us below! We give back 10% of the sales to your school. Send us an email to contact@mybulletoys.com for more information.

We carry the French toy brand Lalaboom for children 10 months to 48 months. 

SmartGames and Toys carry a wide selection of STEM toys. You can find SmartGames and toys at My Bulle Toys.

You can subscribe to the classes in the Workshop section. Every Saturday morning, we offer creative workshops at the My Bulle Toys shop for children aged 4 to 7 on a unique theme for each session. 

All the toys have instructions in several languages included English.